Shop Online
Option 1.  I have set up an online shop so if you know what you want and are in a hurry you can just shop online. Your information goes via a secure australia site and then the payment is processed via Direct One and Anz Banking. You can also pay via paypal
On line orders are always my first priority, as the bags are paid for at the time you make the order.
These orders are usually sent with in 3 to 7 days of an order being placed, however always allow 7 to 10 days. From time to time i have problems with materials and if this occurs i will try to contact you to let you know.

How to Pay

The Quickest way to recieve your products is to pay by
the Online Shop or by giving payment details via the phone 07 46548380.

You can also pay be Direct Debt but the goods will not be sent until the money has appeared in my bank account, this can take up to 4 days, you need to email me when payment has been made.

Cheque or money order by arrangement, however goods will not be sent until cheque is cleared

Returns Policy

We will exchange bags if you have selected the wrong size.  Bags must be returned and packed the same way they were sent orginally.  I am not responsible for non stand size or colour orders.  Bags that are made in non standard colours are not able to be exchanged so please choose your colours carefully.

We will cover the cost of postage for returns if we are at fault. We will replace or refund the bag or sale if we have made a mistake with on order.  We will not refund if the purchaser decides that they do no longer want the item

Postage - Australia Post

Australia Post is the cheapest and sometimes the quickest way to send out orders.
Parcels are delievered directly to the post office in Morven. A $3 handling charge applies to cover the cost of packaging. Postage goes out at 2.30pm

COD rate is currently $9.70(Australia wide), but could be subject to change with out warning. this charge doesn't include the cost of postage that is seperate.  These rates may increase with Australia Post with out notice, but we do our best to keep them current.

Drop Off I can arrange for drop off at the Morven Road House, but this needs to be arranged prior to making your order.

Express postage is also available, it is only any good for small orders.
The postage packs which are supplied via Australia post are only small. $9 express for 750gm ,$14 express 3kg or $10.70 parcel post will carry up to an overnight, $22 express 5kg will carry 2 single saddles. It can be cheaper to use this method to send interstate.  I will up grade interstate orders to Express if they have paid standard postage and the order will fit into an express parcl

This site is linked to Australia post to calculate postage.

Internet orders that are paid online will be posted

Delivery Policy

It is your obligation to enter the correct delivery address details at time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.

We will arrange for the delivery of your order with 3 to 7 working days.  From time to time orders may be delayed and you will be notified when this happens. Unfortunately, we are unable to guarantee time of delivery due to  but we are happy to give an estimation of time.

It is the responsibility of the customer to inform us if an order does not arrive. Once we learn an order has not arrived, we will lodge enquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.

Please note that if an item has been lost in transit, we will not despatch a replacement item immediately. Replacement items will be despatched according to our discretion. Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order or a refund.

Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.

Privacy Policy

We have committed ourselves to protecting your privacy. We use the information gathered to enable your account and to enhance your online experience.We will not sell our database of customer details or details about customers to a third party. Any and all the information collected on this website will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. We respect the right of users to remain anonymous and will endeavour not to knowingly disclose user identities unless directed by a court of law.

We may release customer information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of our users, or others.

When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfill your order successfully. It also helps us in maintaining your account.

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you are subscribed. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use our website.

Your Consent By using our website, you consent to the collection and use of this information by us. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Secure Transactions

We offer Credit Card processing, Direct Deposit, and Cheque. Credit Card payments are made directly through DirectOne's 128 bit SSL Encryption software to insure your personal details are kept safe. None of your payment details are stored, this ensures you will be happy with your transaction.